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Where should I start?

This page is written for someone using the program for the first time. Pick a module; every guide explains the concepts from scratch, tours the screen and walks you through a complete example.

🧭 Suggested reading order

If you work on the shop floor: Production → Warehouse → Sales. If you work in the office: CRM/Sales → Finance → Cockpit. Each guide stands alone; the order is only a suggestion.

Start here

📘

Practical User Handbook

For first-time users: the common record sequence, mandatory/optional fields, versioned attachments, shifts/patterns, error resolution, and a daily task card for every department.

Read this first 🚀

Your First Day

Windows, the dock, Ctrl+K search, shortcuts, what you can and cannot break. Plus the dock map: which window sits in which group, where tab-only jobs live, and whom to ask when you lack the authority. Ten minutes.

Ready 🔗

The Document Chain

Quote → order → delivery note → invoice → collection. Which document changes stock, balance and cash, and when?

Ready

Module guides

🏭

Production

Recipes, requests, planning, work orders, confirmation, costing, quality gates. Full guide from scratch.

Ready ⛔

Stuck Work Tracking

Finds stuck work by itself; hold records with an owner, a reason and a target date, escalation to the supervisor and the administrator, a due-date risk radar, the T-7 readiness check and a lost-days Pareto.

Ready ⏱

Time and Leave

Clock-in/out from the phone (location optional), day close into regular / overtime / night / holiday hours, monthly timesheet, supervisor → HR leave approval, labour cost against budget and performance targets.

Ready 🏭

MES — Operator Terminal and Live OEE

Start / pause / finish terminal, downtime and scrap reason codes, Andon call, live OEE, production board (TV mode), shift handover, Pareto and efficiency scorecard.

Ready 📐

Engineering Change (ECN) and Configurator

ECN flow (draft, impact analysis, approval, in effect), new BOM version, revision lock, technical drawings and work instructions bound to operations, rule-checked product configurator (code, BOM, price, quotation/order line).

Ready 📅

Contract Calendar and Tasks

Rent, insurance, licence, inspection and certificate expiries; notice deadline; renewal and termination; reminders and escalation; maintenance, vehicle and staff dates in one calendar; document-linked tasks.

Ready 🔧

Maintenance Management

Machine, mould and vehicle assets; maintenance plans by day / hour / cycle / km; work orders from breakdowns and Andon; checklists; spare part issue; MTBF / MTTR; breakdown Pareto; maintenance cost; inspection, certificate and calibration calendar.

Ready ⏱

WIP and Plan vs Actual

Work in progress between operations and its value, wait times, the queue in front of the bottleneck, Little's law; work center × week load, overtime and extra shift suggestion; weekly plan vs actual page with coded delay reasons (PDF, sending).

Ready 📅

Production Schedule (APS)

A per-machine Gantt chart at minute resolution; sequence-dependent setup, alternative machines, scenario comparison and approval of the official schedule, a bottleneck heat map, the delivery promise (CTP) and rescheduling after a disruption.

Ready 🗓️

Planning (MPS / MRP)

Demand forecast and MAPE, master production schedule (PAB, ATP, frozen horizon), an MRP run that counts shared stock once, pegging, suggestion to RFQ / purchase order / work order / warehouse transfer, rough-cut capacity (RCCP) and bulk filling of safety stock and reorder point from measurements.

Ready 🏭

Work Centers

Grouping machines into work centers; operator, mould, fixture, tool and area resources; mould life by shot count and maintenance; the competence matrix; resource requirements on routing steps; resource lanes in the schedule and gate 13 at confirmation.

Ready 🛡️

Corporate Backbone

Genealogy, frozen production files, four-eyes approval, APQP/NCR, subcontract flow, plant/warehouse controls, project evidence, and the Round-2 operating notes.

Ready 🤝

CRM (Sales Funnel)

Opportunities, activities, kanban, pipeline, targets, campaigns, visits. A guide for the sales team.

Ready 📦

Warehouse

Warehouses, transfer orders, dispatch/receipt, counting, lots and locations, replenishment.

Ready 🧺

Warehouse Operations

Pick lists (order, shipment, production kit, transfer; wave, FEFO, snake path), QR picking on the phone, cycle counting (ABC schedule, blind count, four-eyes variance approval), rack/bin slotting and heat map, stock in transit.

Ready 🚚

Shipping and Logistics

Carton proposals and QR labels, a day × vehicle shipping board, load and route suggestions, loading scans, signed and photographed proof of delivery on the driver's phone, a one-click document set.

Ready 🤝

Consignment / Custody

Our goods at customers and supplier goods with us: agreements, consignment shipment and receipt, one-step invoicing from a consumption report, returns, counts, period reconciliation, aging, memorandum accounts, a field flow on the phone.

Ready 🔎

Traceability and Recall

Which customers did this raw material lot go to, which lots was this product made from: forward and backward lot/serial trace, lot card, unresolved links, recall simulation and case follow-up (notification, return/disposal, closure), missing link report, lot by QR code on the phone.

Ready 🛡

Defence Traceability

EN 10204 3.1 spectrometer values, Nadcap accreditation, operator competence, AS9102 first article, need-to-know and MIL-STD-130 UII.

Ready 🔬

Quality

FAI, certificates (CoC), ECN, PPAP, NCR/CAPA, samples and lot tracing. The quality gates and the recall trail.

Ready ⚖️

Payroll Legislation

Social security contributions, income-tax report, mandatory holiday bonus, exit entitlement, contract registration, regional minimum wage and the official report sets. No rate is in the code — every one is a parameter.

Ready 🏛️

Official Obligations

What this company, in this country, must file for this period and by when: the filing calendar, the deadline rules, the scope profile, the production levels, the status and the proof trail. The country package is data, not code.

Ready 💳

Finance

Cash/bank, cheques and notes, receipts, cash flow, FX differences, cost centres.

Ready 🏦

Bank Transactions

Importing MT940, CSV/XLSX and DBS statements, the duplicate guard, scored automatic matching, one-click receipts and undo, rules that learn.

Ready 🔌

Live Bank Connection

Receiving transactions directly from your bank: Turkish open banking, bank web services, Indonesian SNAP; encrypted credentials, connection test, automatic fetching.

Ready ⏰

Late Payment Interest and Collections

Late payment interest by piecewise FIFO and the debit note, the T−3 / T / T+7 / T+15 / T+30 collection reminder sequence (message, WhatsApp, email, letter), invoice- or collection-based sales representative commission and its approval.

Ready 📈

Cash Simulation

"What if I pay this?" on top of the 13-week cash forecast: payment, collection, postponement, cheque discounting, terms, faster collection, loan and credit line; base versus scenario chart, negative weeks, financing cost, saved and shared scenarios.

Ready 🏦

Credit and Limits

The limits your banks give you on one screen: used and remaining for cash loans, overdrafts, credit cards, letters of guarantee and leasing, repayment plan, instalment payment (bank receipt or imported transaction), early repayment, effective cost and accounting voucher; instalments also flow into the cash forecast and the contract calendar.

Ready 🏷️

Quotation Price Suggestion

A suggested price, price range and "Why this price?" chain from cost, target margin, the customer's last price, recent sales, the price list, competitor price and an exchange rate scenario; accept on the quotation line, margin targets and approval of sales below the minimum margin.

Ready 📐

Projects and Project Profitability

Linking documents to a project code (one by one, or in bulk by account + date or order group), project profit from sales, material, labor, subcontracting, freight and expenses, double-count rules, budget and commitment, timeline, and a virtual project without a code.

Ready 📒

Accounting

Automatic journal entries from invoices, receipts, cheques and production confirmations; chart of accounts, rules, period lock, trial balance, balance sheet, income statement, cash flow and the VAT/PPN return summary.

Ready ⚖️

Standard Cost

Standard cost per product from the recipe and routing, period freeze, variance per confirmation (price, quantity, rate, efficiency, overhead spending/efficiency/volume) and the waterfall, contribution margin and break-even, overhead rates with cost centers, and period-end 7/A absorption entries.

Ready 📊

Cockpit (Management)

Daily revenue, receivables, target tracking, approval queue, consolidation, audit trail.

Ready 👥

Human Resources

Personnel card, employment period, shifts and rotation, leave and HSE attachments, piece rate and premium, portal, discipline and exit.

Ready 🏢

Departments

Purchasing, HR, incoming quality, RMA service, device calibration, NCR/MRB, subscriptions, dispatch.

Ready 🌿

Environment and Cleanroom

Waste log, carbon footprint (ISO 14001) and cleanroom particle monitoring (ISO 13485).

Ready 🔁

Coming from Logo/Netsis

The "what is their X called here?" dictionary + five habit differences that surprise you in week one.

Ready 🔌

Integration Catalogue

Banks, carriers, marketplaces, e-documents, accounting transfer and open API: what works today and what waits for a contract.

Ready ⚖️

Cost and Benefit Calculator

Compare the licence, consulting and maintenance cost of your current or a competing product with HNR's, using your own figures: TCO, ROI, payback period.

Ready 💬

CRM Message Templates

WhatsApp/email templates, variables, preview, and logging the sent text as an activity.

Ready 🖨️

Print Forms

Designing quote, invoice, receipt and count forms by drag and drop; logo/stamp, purchase-sale split, printing.

Ready 🛡️

Audit and Gates

Document File, access trail, six security gates and anomaly reports. For managers.

Ready 📐

PPAP and SPC

Part approval file, measurement entry, Cp/Cpk, control chart and tolerance stopping.

Ready 🧵

Textile

Chemical store that cannot go negative, owf/gL dye recipe, machine gauge and yarn lot, colour–size matrix, marker plan and 4-point fabric inspection.

Ready 🪚

Cutting, Rolls and Installation

Cutting list CSV, barcoded roll metreage, installation calendar and case/packing list.

Ready ✍️

Document Entry

Issuing quotes/orders/invoices: the line grid, discounts, VAT, withholding, live totals, drafts.

Ready 🔢

Document Number Series

The format of invoice, delivery note, order, quotation, receipt and cheque batch numbers: template (art00001, e-Fatura ABC2026000000001), yearly reset, filters, counter correction.

Ready 🏷️

Prices and Campaigns

Price lists per customer, group and channel, quantity tiers, basket campaigns, "Why this price?", version history, below-price sale approval.

Ready 📅

Delivery Promise

"When can I deliver" at order time: stock, open purchase and work orders, the APS delivery promise (ATP/CTP); line badge, weekly ATP table, backorder list, split/cancel the remainder, matching when stock arrives.

Ready 🛡️

Credit Limit and Risk

Exposure and credit limit at the time of sale: balance + open orders + portfolio/endorsed cheques + uninvoiced delivery notes; warn / send for approval / block policies, overdue receivables, accounts on hold, temporary limit increase, administrator justification, the Risk tab of the account card.

Ready 🧑‍💼

Customer Portal

The customer's own portal: order status (production %, shipment tracking, delivery), invoice/delivery note/quotation PDFs, balance and statement, payment notification, return request with photos, orders and call-off orders; in HNR invitations, roles, request decisions, notification sequence.

Ready 🛍️

Marketplace

Trendyol, Hepsiburada, Tokopedia and Shopee: orders arrive in HNR as sales orders in the PZ series; product mapping (CSV/XLSX, barcode suggestions), pack / ship reporting, stock with share and buffer, VAT-inclusive price upload, returns, settlement reconciliation, error queue; credentials encrypted and held only by the system administrator.

Ready 🧾

Incoming Invoice OCR

Supplier invoice PDF, photo or e-Fatura/e-Faktur XML → a purchase invoice draft with confidence scores; stock card matching, open order suggestion (3-way matching), duplicate invoice warning, supplier templates learned on approval, Capture → Check → Approve on the phone.

Ready 🛒

Purchasing

Request for quotation (RFQ): email / WhatsApp / print, token-based supplier portal, comparison by true cost (freight, payment terms, delay), per-item selection, purchase orders; goods receipt, invoicing delivery notes, 3-way invoice matching, tolerances and decisions on blocked invoices.

Ready 📑

Blanket Agreements

Annual commitments and agreement prices (fixed, exchange-rate indexed, escalated); call-off orders, remaining commitment, delivery schedule calendar; debit/credit notes for price and exchange-rate differences, accounting entry.

Ready 🏷️

Stock Card

Units and conversion factors, price levels, barcodes, per-warehouse status, movement history.

Ready 👤

Account Card

Reading the statement, the 360° scorecard, contacts, conversation log, groups, limits and intelligence.

Ready ⚖️

Reconciliation

Comparing records with the bank statement: missing in HNR / extra movements, card batch, reconciled ✓.

Ready 💰

Profit Panel

The VAT included/excluded switch, real profit, margin by product, withholding, customer profitability, expenses.

Ready 📑

List Screens

The account, stock, invoice, order and quote lists: search scope, filters, sorting, column widths.

Ready 📈

Reports

Earnings, budget, cash flow, working capital, chart and pie reports; the FIFO/LIFO difference.

Ready 📊

Owner Dashboard

Nine boxes on one screen: cash and 13-week forecast, 12-month sales and profit, distance to target, receivables aging, customer concentration, order funnel, production pulse, stock health and today's warnings; TV mode.

Ready 🔔

Notification and Approval Center

All pending approvals in one inbox (credit limit, below-price, matching difference, contract, leave, signature, ECN), nine kinds of anomaly detection with false alarm learning, a summary for the owner every morning; in-app and WhatsApp.

Ready 🧊

Analytics Studio

Ask your own question: drag-and-drop pivot and charts over sales, purchasing, stock, production, collections, cheques, HR and expense cubes; saved and shared dashboards, 6 ready-made dashboards, KPI targets, TV mode.

Ready 🧹

Data Cleanup

Finding duplicate account and stock cards, side-by-side comparison, preview and merge (the source card is not deleted but becomes inactive; can be undone); missing fields by country rules and bulk filling; deactivation suggestions for unused cards.

Ready 💬

Communication

Messages (internal), Mail and WhatsApp; why document sending travels on a separate line.

Ready 🧰

Tools

Calendar (daily net, bottom line), Notepad, Calculator, Files and Images.

Ready 🤖

HNR Agent

The read-only accounting assistant: asking good questions, reading the chips, routines and cost.

Ready ⚙️

Settings and Log

The difference between personal and company-wide settings; permissions and reading the operation log.

Ready 📱

Field and B2B

Working from a phone: rep check-in, orders and collections; the dealer's own portal.

Ready 💓

Mobile interface — Pulse

Three interfaces for the phone (Classic, Garden + Steps, Pulse); the Pulse · Records · Me screens and "+" quick actions by role.

Ready 🗄️

Archive and Document History

Old Records (deleted documents), the "Restore" trap, document change history, PDF preview, the browser.

Ready

Three rules that apply everywhere

🔒

Permissions are enforced on the server

Seeing a button does not mean you are authorised; the server checks critical actions again and refuses them with a clear message when needed.

🧾

Cancel instead of delete

No record that moved money or stock is ever hard-deleted; it is cancelled or reversed with a counter-entry. The audit trail is preserved.

⏱

Writes are queued

Even with many users writing at once, records are processed in order. At the cost of a small delay this prevents number collisions and corrupted stock.

HNR Help Center · Guides are expanded as the program evolves.

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