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Contents1. The program behaves like a desktop2. The fastest way to find things: Ctrl+K2.1 Where is which window? — the dock map3. Every list screen works the same way4. List, card and entry form — three different things5. What you can break, and what you cannot6. Language, theme and help7. What comes next?

Help › Your First Day

Your First Day — For People Sitting Down at the Program for the First Time

This is the first page everyone should read and it takes ten minutes. We are not teaching accounting here, only how to drive the screen: how windows open, how you find what you are looking for, what each key does. You move on to the guide for your own job afterwards.

1. The program behaves like a desktop

Unlike the web pages you are used to, HNR behaves like your computer's desktop: several windows stay open at once, they can overlap, be maximised or minimised. This is because of the nature of the work — while writing an invoice you need to see the customer's balance and the stock at the same time. A page-by-page program does not allow that.

📷 Actual screenHNR Dock and Open Window 🗺 What each field does THE FOUR PARTS OF THE SCREEN 1 TOP BAR — search (Ctrl+K), company name, date-time, user menu 2 WINDOW — title bar and tabs on top ● ● ● Warehouses [Details] [Stock] [Transfers] … ? Help The three dots top-left: close · minimise · maximise "? Help" top-right opens that window's guide 3 DESKTOP Empty space. There are several workspaces: switch with Alt+] and Alt+[. 4 DOCK (bottom bar) — every window opens from here 9 tiles (2 single + 7 groups): Accounts · Invoices · Sales (Quotes/Orders live here) · Stock · Finance (Bank/Cash) · Management · Communication · Tools · System — click a group tile to reveal its members

Figure 1 — If you get lost: the dock is always at the bottom and everything opens from it.

💡 Badges on the dock

Some icons show a small number or dot in the corner: unread message count on Messages, a warning on Bank when an account has gone negative. When you see a badge, open that window — the program is trying to tell you something.

2. The fastest way to find things: Ctrl+K

Do not hunt for a window with your eyes. Ctrl+K (⌘+K on Mac) opens the command bar: start typing and the program brings both windows and records to you. This single shortcut replaces everything else you might learn — if you do not know where something is, type its name.

⌨ Eight shortcuts worth memorising
Key What it does
Ctrl+K Command bar — where you search for everything
Esc or Alt+W Close the window (warns first if a form is unsaved)
F5 Refresh the focused window — when a list is stale
Alt+J / Alt+K Move to the next / previous window
Alt+Enter Maximise / restore the window
Alt+M Minimise (stays on the dock, not closed)
Alt+] / Alt+[ Next / previous workspace
Alt+T / Ctrl+S / Ctrl+A New sales quote / sales order / purchase order (the quote is Alt+T — browsers swallow Ctrl+T for "new tab")
⚠ The same key, two meanings

On the desktop Ctrl+S opens a new sales order. But inside an entry form the same key means Save. This is not a contradiction but the design: a shortcut is offered to the form you are in first, and only falls through to the desktop if the form does not claim it. The same holds for Esc — while typing in a field the first Esc only leaves the field; the window closes on the second.

2.1 Where is which window? — the dock map

The dock has ten tiles: two are single windows (Accounts, Invoices) and eight are groups. A group tile carries a small arrow; hover over it and the windows fan out upwards. The group name states the job it serves, and its icon belongs to that group's main window.

🧭 Dock group → the windows inside
Tile Windows inside You can also type this into Ctrl+K
Accounts (single window) Accounts müşteri · tedarikçi · ekstre
Invoices (single window) Invoices fatura kes · irsaliye
Sales / CRM Quotes · Orders · CRM teklif · sipariş · fırsat · kampanya
Stock / Warehouse Stock · Warehouses · Metal Handheld Terminal ürün · depo · sayım · lot · barkod
Production / Quality Production · Quality · Corporate Backbone iş emri · reçete · mrp · fai · e-imza · genealogy · fason
Finance / Bank Bank · Reconciliation · Cash · Cheques · Cheque Batches havale · mutabakat · tahsilat · çek · senet
Management / HR Cockpit · Reports · Departments · Personnel patron ekranı · kâr · satınalma · insan kaynakları
Communication Messages · Mail · WhatsApp mesaj · hatırlatma
Tools Calculator · Notepad · Calendar · Files · Images · Agent · Browser hesapla · takvim · not defteri · asistan
System Settings · Log ayarlar · kullanıcılar · yetki · log

Some jobs live in a tab of a window and have no icon of their own on the dock. Ctrl+K knows those too: type the tab name (or the everyday name of the job) and the row appears as "Window › Tab", taking you straight there. If the window is already open, a notification tells you which tab to click.

🔎 Eight often-hunted jobs that live in a tab
The job you are after Where it really is
Purchase request, quote comparison, supplier scorecard Departments › Purchasing
E-signature, four-eyes approval, approval authorities Corporate Backbone › E-signature / Revision
Adding CoC / CoA / PPAP to a subcontract package Corporate Backbone › Subcontract Flow
Serial tracking, variance / scrap report, OEE Production › Reports
Unlocking a locked portal account, resetting a PIN Personnel › Portal accounts
Comparing a bank statement against HNR Finance / Bank › Reconciliation (a separate window)
Items that fell below the minimum level Warehouses › Stock (pink rows) · Departments › Purchasing
Cleanroom measurement, environmental (ISO 14001) record Production › Cleanroom / Environment — requires quality authority
🔒 If the window you want is nowhere to be seen

If a window appears neither on the dock nor in Ctrl+K, nothing is broken: that module is not open for your account, and HNR never shows a module you are not entitled to. Likewise, when a button answers with "… authority required", the action was refused by the server. Those messages now end with a single line of address: "For authority: your system administrator (Settings › Users)." The administrator attaches your user to a role template, which grants the needed bits in one go. Permission changes take effect in the open session immediately; you do not need to sign out and back in.

3. Every list screen works the same way

Accounts, Stock, Invoices, Orders, Quotes, Cheques… they all share one skeleton. Learn one and you have learned them all:

🔍

Search box

Sits at the top. Searches code, name and description at once. You need not type the whole thing; a fragment is enough.

🎚️

Filters

Date range, status, type. If a list is shorter than you expect, check the filters first — the record you want is not deleted, it is outside the filter.

🖱️

Single or double click?

On the accounts and stock lists a single click opens the card; on the invoice, order and quote lists a single click selects the row and a double click (or Enter) opens the card. Right-clicking gives you the menu specific to that row in every list.

🔄

Refresh and the "new data" badge

When someone else changes a record a small badge appears: "data changed". Click it or press F5 and the screen refreshes. With no badge, what you see is current.

4. List, card and entry form — three different things

This is the distinction newcomers confuse most. The same customer can appear in three different windows, and each is for a different job:

THE SAME CUSTOMER, THREE DIFFERENT WINDOWS LIST the "Accounts" window to FIND — thousands of records at a glance single/double click CARD the "Account Card" window to STUDY — everything about one record ENTRY FORM "Invoice Entry" etc. to WRITE — creating a new document List and card windows READ — nothing you do there can accidentally create a document. Entry forms WRITE. Be careful in any window whose name contains "Entry".

Figure 2 — Rule of thumb: if the window name contains "Girişi" (Entry), that window writes records. One addition to the rule: [Oluştur] (Create) in the Yeni Cari Kartı / Yeni Stok Kartı dialogs also creates a record immediately.

5. What you can break, and what you cannot

In your first week the biggest fear is "pressing the wrong key and breaking everything". Relax: on this point the program is not against you, it is on your side.

What you do Result
Browsing, filtering, sorting lists ✅ Completely safe — nothing changes
Opening cards, looking at tabs ✅ Safe — nothing is written until you save
Opening reports and the cockpit ✅ Safe — read-only
[Save] in an entry form ⚠ A real document is created — stock and balances change at once
Deleting a record ⚠ Usually blocked (a card with movements cannot be deleted), and where it is possible you are asked first
💡 When you see a red warning

Most red messages in HNR are deliberate blocks, not faults: "a device past calibration cannot be selected", "source and target must differ", "a shrinkage reason is required". Read the message — it usually also tells you what to do. Every module guide ends with a dictionary of these messages.

6. Language, theme and help

The interface language is changed in Settings and your choice is personal — your colleague can use Turkish while you use Indonesian. Help pages follow the same language: pressing the ? Help button at the top right of a window opens that module's guide in your interface language. You can also change the help language using the 24-language selector at the top of the help page.

7. What comes next?

So far you have learned to drive the screen. Now continue according to your job — but whatever your job is, read the document-chain guide first: it explains why everything in the program happens in that order.

🔗

The document chain

Everyone should read this. Quote → order → delivery note → invoice → collection. Which document triggers what?

✍️

Document entry

If you issue quotes, orders or invoices. The line grid, discounts, VAT, live totals.

📦

Warehouse · Production

If you work in the warehouse or in production.

💳

Finance · CRM

If you handle cash, bank and cheques, or follow up sales.